Business Process Outsourcing (BPO)

Experience Passion & Originality

Making a decision to outsource a non-core function within your business allows your team work strategically and focus on the mission-critical aspects of your business.

Our team members are responsible for sourcing top talent to fulfill these roles on your team as well as the actual output for the functional area. Throughout a program, they are held accountable to established KPIs and SLAs and are responsible for recruiting, managing, developing and mentoring the resources working on your behalf.

Optimizing your process with Advantage Global BPO means increasing talent quality, service and productivity while decreasing costs – our model for delivering the greatest return on human capital in the industry. 

Critical, non-core functions we support include:

  • Reception
  • Admissions
  • Data Processing
  • Call Center
  • Customer Service
  • Administration

Other process outsourcing solutions in which we specialize are:

  • Manufacturing/Distribution Process Outsourcing
  • Substitute Teacher Process Outsourcing

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